FAQ
1Q: Are you a factory or trading company ?
1A: We are a factory.
2Q: Where is your factory located?
2A: Our factory is located in Xiamen City, Fujian Province, China. You are warmly welcome
to visit us !
3Q: What should I provide if I`d love to customized the machine?
3A: We need profile drawing, material informations: feeding width(1220mm?),
thickness(0.35-0.6mm?), yield strength of steel coil(G550Mpa?), voltage and your special
requirements.
4Q: What I should do if I just start to know roll forming machinery?
4A: Contact us immediately, we provide free consultant pre-sales service.
5Q: Can you make the machine according to my design or proto type?
5A: Yes. We have an professional designer for working out the most suitable design and
production plan for the machine that you are going to book with us
6Q: How can I trust you that machines pasted testing running before shipping?
6A: 1) We record the testing video for your reference.
2) You are welcome to visit us and test machine in our factory.
7Q: Do you provide installing and training overseas?
7A: Overseas machine install and worker training services are optional.
8Q: How is your after sales support?
8A: We provide technical support on line as well as overseas services by skillful technicians.
9Q: Guarantee period:
9A: Within one year since the date of finishing commissioning. The guarantee covers all
the electric, mechanic and hydraulic parts in the line except for the easy-worn parts